Privacy Policy
Information in accordance with section 5 TMG
1. Introduction
Welcome to bobco GmbH. We are committed to safeguarding the privacy of our website visitors; this policy sets out how we treat your personal information.
2. Data Controller
bobco GmbH is the data controller and is responsible for your personal data (referred to as “we”, “us”, or “our” in this privacy policy).
bobco GmbH
Schützenstr. 39
10117 Berlin
Germany
Email: hi@itsbob.co
3. Personal Data We Collect
We may collect, use, store, and transfer different kinds of personal data about you, such as:
Identity Data: first name, last name, username, or similar identifier.
Contact Data: email address and telephone numbers.
Technical Data: IP address, browser type and version, operating system, device type, and other technology used to access this website.
Usage Data: information about how you use our website, such as pages visited, interactions, and session behavior.
4. How We Use Your Personal Data
We use your personal data only when legally permitted, primarily for:
Registering you as a new customer
Managing our relationship with you
Complying with legal obligations
Improving our website, user experience, and marketing effectiveness
5. Analytics and Tracking Tools
a) Microsoft Clarity
We use Microsoft Clarity, a web analytics service by Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA (“Microsoft”).
Clarity helps us analyze how visitors use our website through tools like session replays, heatmaps, and usage statistics (e.g. clicks, scrolls, and interactions). These insights help us improve usability and performance.
Types of Data Collected:
Pages visited and scroll depth
Clicks and mouse movements
Browser, OS, and device information
Referrer URL
IP address (stored in anonymized form)
Legal Basis:
Processing occurs based on your consent under Art. 6(1)(a) GDPR, which you provide via our cookie consent banner. You may withdraw consent anytime by adjusting your cookie settings.
Data Transfer to the USA:
Microsoft may process data on servers in the USA.
An adequate level of data protection is ensured through the EU Standard Contractual Clauses (SCCs).
More information: Microsoft Privacy Statement
Retention Period:
Microsoft Clarity stores data for up to 12 months before automatic deletion.
Opt-out:
You can opt out anytime via our cookie banner or at https://clarity.microsoft.com/optout.
b) Piwik PRO Analytics
We use Piwik PRO, an analytics and marketing platform provided by Piwik PRO GmbH, Kurfürstendamm 21, 10719 Berlin, Germany (“Piwik PRO”).
Piwik PRO helps us understand visitor interactions (e.g. page views, session duration, and conversions) while respecting user privacy. Data is processed on servers located in the EU.
Types of Data Collected:
IP address (shortened/anonymized)
Device and browser data
Pages visited, session duration, and referring URLs
Geolocation (approximate, based on IP)
Consent status
Legal Basis:
The processing takes place based on Art. 6(1)(a) GDPR (your consent via the cookie banner).
You may withdraw consent anytime by adjusting your cookie settings.
Data Retention:
Data is stored for up to 13 months and then deleted automatically.
Opt-out:
You can withdraw consent anytime in the cookie settings or use Piwik PRO’s opt-out feature available on our website.
6. Data Security
We have implemented appropriate technical and organizational security measures to prevent unauthorized access, alteration, or loss of personal data.
7. Data Retention
We retain personal data only as long as necessary to fulfil the purposes for which it was collected, including legal or accounting requirements.
8. Your Rights
You have the right to:
Request access to your personal data
Request correction or deletion
Object to processing
Withdraw consent at any time
Request data portability
9. Third-Party Links
Our website may contain links to external websites. We are not responsible for their privacy practices.
10. Changes to this Policy
We may update this policy occasionally. The latest version will always be available on our website.
11. Contact
Questions about this policy? Email us at hi@itsbob.co